Guidance for care home and domiciliary care teams organising temporary staffing.
Enquire about staff ↗For care providers booking agency staffing cover. Looking for work? Visit our For Workers page.
Watch platform demos ▶Before requesting carers, define visit geography, journey time, required driving permissions, visit durations, continuity needs and the role’s required training. Share the rota and postcodes together rather than simply the number of open hours.
The necessary checks depend on the worker’s duties and the provider’s regulatory responsibilities. Providers should understand the scope of an agency’s checks and verify any role-specific requirements before shifts begin.
Digital staffing systems can make shift requests, availability, confirmation and worker information easier to track. Their value comes from clear workflows and reliable records—not from assuming every open shift is filled.
From shift requirements and worker checks to approvals and handover.
Read: How to book temporary care staff safely →